Revised: January 27, 2013
Vermont Scarf Company will accept returns and provide a full refund under the following conditions:
- We will accept returns within 15 days of an item(s) being delivered. Before returning any item, you must first notify us via email and get a Return Merchandise Authorization (RMA) number.
- All returns must clearly indicate the Return Merchandise Authorization (RMA) number on the OUTSIDE OF THE PACKAGE. Return shipments without the RMA number on the outside of the package will not be accepted.
- Items must be in original condition you received them
- The customer will be responsible for all return shipping costs
We are not responsible for items lost during shipping. When returning an item, please make sure that you obtain the tracking number from your carrier along with confirmation of delivery.
For all other information regarding a return please email firstname.lastname@example.org.
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